Your questions, answered
Welcome to our FAQ section! We understand you might have questions about our services, and we're here to provide clear, helpful answers. From service specifics to pricing and safety, find everything you need to feel confident about choosing us to keep your yard clean.
We've gathered answers to the most important topics to ensure you have all the information before booking with us. Our commitment to quality and your pet's well-being is at the heart of everything we do.
Are your products safe for kids and pets?
Absolutely! The health and safety of your family and pets are our top priorities. All sanitization and deodorizing products used by us are carefully selected to be kid and pet-friendly, ensuring a healthy environment for everyone.
Is your poop scooping service affordable?
Yes! We believe a clean yard should be accessible to everyone. Hundkärlek Pet Care offers a range of affordable service options tailored to different needs and budgets. We also provide special discounts and a loyalty program for our valued customers.
Do you offer any discounts?
Yes! Aside from our loyalty program (saving our most loyal customers over $100 per year), we proudly offer discounts for seniors, and for those who serve or have served in the military. Just ask during checkout!
What if the weather is bad?
Our team is dedicated to keeping your yard clean, if the weather ends up not so shiny. We will offer to reschedule or cancel.
Why should I hire a professional when I can do it myself?
While scooping it yourself is an option, Hundkärlek Pet Care saves you precious time and ensures a thorough, hygienic clean every time. Beyond scooping, we can also provide professional sanitization and deodorizing services, taking care of the dirty work so you can enjoy a fresh, clean yard without the hassle.
Can my dog be outside during service?
If your pets are friendly we would love to give them some love before or after our visit! However, during our service we ask that your dogs are inside or put away, this saves both you and us more time to efficiently and safely complete our services without distractions.
What makes Hundkärlek Pet Care special?
Hundkärlek Pet Care stands out because we are a proudly local-owned business rooted in the Henderson, Nevada community. Our service is driven by a genuine love for dogs, providing personal attention and a commitment to excellence that only a local business can offer. We also pay attention to your dog's waste patterns, so that if something seems unusual we can let you know so you can get it checked out sooner!
What is the loyalty program?
Our loyalty program is our way of saying thank you to customers who trust us with their yards. Every 7th pickup is free, with a maximum of one loyalty credit per week.
Over the course of a year, our most loyal customers can save over $100, all while keeping their yards consistently clean, safe, and enjoyable.
How do your payments and scheduling work?
We offer flexible and convenient payment methods, including Zelle, tap-to-pay, and secure confidential card payments for recurring subscriptions. For scheduling, we provide various options from weekly to bi-weekly visits to best suit your household's needs. Contact us through the form on the page labeled "Interested," or call (725) 230-5813 to further discuss your preferred schedule.
How is the waste handled?
We take care of everything! All collected waste is bagged, removed from your property, and disposed of responsibly at our dedicated facilities. Furthermore, all our scooping tools and equipment are thoroughly sanitized after each service, maintaining the highest standards of cleanliness.
What should I expect during the first visit?
For our initial service, a team member will briefly knock to confirm details and finalize payment arrangements for recurring services. After a quick chat, we'll discreetly access your backyard through the gate and begin transforming your space.
Ready for a cleaner yard?
Still have questions, or ready to experience the convenience and quality of Hundkärlek Pet Care? We're excited to help you achieve a perfectly clean and healthy yard for your beloved pets. Let us take care of the mess so you can enjoy more quality time with your furry friends.